Credit union
Intouch Credit Union
Plano, Texas, Collin County, TX
$837M in total assets and 71,872 members, the 545th largest of 4,298 US credit unions and 45th of 376 headquartered in Texas.
- NCUA charter
- 68505
- Charter
- State chartered (TX)
- Chartered
- 1974
- NCUA insured since
- 1974
- Website
- http://www.itcu.org
At a glance
Compared with 99 federally insured credit unions in Texas with $100 million to $1 billion in assets, as of June 30, 2026.
| Measure | This credit union | Percentile | Peer range, middle 90% | Peer median |
|---|---|---|---|---|
| Total assets | $837M | 94% | $235M | |
| Loans | $661M | 97% | $158M | |
| Deposits (shares) | $744M | 95% | $206M | |
| Members | 71,872 | 98% | 17,573 | |
| Return on assets | 0.99% | 64% | 0.79% | |
| Net interest income to assets | 3.26% | 23% | 3.65% | |
| Efficiency ratio | 78.4% | 54% | 77.8% | |
| Net worth ratio | 8.95% | 14% | 11.77% | |
| Loans to shares | 89% | 82% | 73% | |
| Cost of deposits | 1.31% | 44% | 1.37% |
Ratios are annualized from year-to-date figures. Return on assets uses average assets, as NCUA does. Cost of deposits includes dividends on shares.
Growth
Total assets grew 0.7% a year over 10 years but fell 2.7% a year over the last 5, without mergers. Membership fell 4.3% a year over 5 years, to 71,872.
Mergers and acquisitions
| Closed | Absorbed | Assets at last filing |
|---|---|---|
| Jan 2015 | New Mount Zion Baptist Church Credit Union Credit union, Dallas, TX | $881K |
| Jun 2014 | Hospitality Federal Credit Union Credit union, Memphis, TN | $38M |
| Jul 2013 | DR Pepper Employees Federal Credit Union Credit union, Plano, TX | $3M |
Where they operate
10 branches in 3 counties.
1 of 10 branch locations are approximate (ZIP code centers).
Largest counties by branches
| County | Branches | Share of all branches | Rank |
|---|---|---|---|
| Clark County, NV | 5 | 1.4% | 12 of 58 |
| Collin County, TX | 3 | 0.9% | 21 of 101 |
| Oakland County, MI | 2 | 0.5% | 29 of 69 |
Credit unions do not report deposits by branch, so these are branch counts: this credit union's branches against every bank and credit union branch in the county. Rank is among all banks and credit unions with a branch there.
Branches by year
| Year end | Branches | Change |
|---|---|---|
| 2016 | 20 | |
| 2017 | 18 | −2 |
| 2018 | 15 | −3 |
| 2019 | 12 | −3 |
| 2020 | 6 | −6 |
| 2021 | 11 | +5 |
| 2022 | 13 | +2 |
| 2023 | 15 | +2 |
| 2024 | 15 | 0 |
| 2025 | 10 | −5 |
| Jun 2026 | 10 | 0 |
Member-serving offices as listed in NCUA call reports. Changes include branches gained in mergers.
Earnings and credit
Return on assets
Year to date, annualized, with the peer median.
Credit and capital
| This credit union | Peer median | |
|---|---|---|
| Delinquent loans, 60+ days | 1.38% | 0.60% |
| Net worth ratio | 8.95% | 11.77% |
| Loans to shares | 89% | 73% |
Delinquent loans are two or more months past due. Net worth is NCUA's capital measure for credit unions.
Related
Credit unions of similar size in Texas
Most branches in Clark County, NV
Figures as of June 30, 2026 from the credit union's NCUA call report (Form 5300), NCUA's credit union locator and FFIEC merger records.