Credit union
Self-Help Federal Credit Union
Durham, North Carolina, Durham County, NC
$2.4B in total assets and 146,774 members, the 222nd largest of 4,298 US credit unions and 6th of 57 headquartered in North Carolina.
- NCUA charter
- 24802
- Charter
- Federal
- Chartered
- 2008
- NCUA insured since
- 2008
- Field of membership
- Multiple common bond - other
- Low-income designation
- Yes
- Website
- http://www.self-helpfcu.org
At a glance
Compared with 8 federally insured credit unions in North Carolina with $1 billion to $10 billion in assets, as of June 30, 2026.
| Measure | This credit union | Percentile | Peer range, middle 90% | Peer median |
|---|---|---|---|---|
| Total assets | $2.4B | 50% | $2.4B | |
| Loans | $1.6B | 38% | $2.0B | |
| Deposits (shares) | $1.8B | 50% | $1.9B | |
| Members | 146,774 | 50% | 156,026 | |
| Return on assets | 0.37% | 12% | 0.82% | |
| Net interest income to assets | 3.38% | 25% | 3.62% | |
| Efficiency ratio | 87.4% | 88% | 72.9% | |
| Net worth ratio | 25.18% | 98% | 10.48% | |
| Loans to shares | 91% | 25% | 94% | |
| Cost of deposits | 1.57% | 12% | 2.09% |
Ratios are annualized from year-to-date figures. Return on assets uses average assets, as NCUA does. Cost of deposits includes dividends on shares.
Growth
Total assets grew 13.7% a year over 10 years and 7.2% a year over the last 5, including 6 mergers in the last 10 years. Membership grew 10.4% a year over 5 years, to 146,774.
Dashed lines mark larger mergers, listed below.
Mergers and acquisitions
| Closed | Absorbed | Assets at last filing |
|---|---|---|
| Nov 2025 | Cencap Federal Credit Union Credit union, Hartford, CT | $33M |
| May 2025 | Northeast Family Federal Credit Union Credit union, Manchester, CT | $103M |
| May 2024 | Shaw University Federal Credit Union Credit union, Raleigh, NC | $563K |
| Apr 2022 | Premier Community Credit Union Credit union, Stockton, CA | $207M |
| Jan 2021 | Lower Valley Credit Union Credit union, Sunnyside, WA | $128M |
| Sep 2016 | Family Federal Credit Union Credit union, Wilmington, CA | $8M |
| Jan 2016 | Community Trust Federal Credit Union Credit union, Apopka, FL | $6M |
| Oct 2014 | Butte Federal Credit Union Credit union, Biggs, CA | $36M |
| Apr 2011 | Mission San Francisco Federal Credit Union Credit union, failed, San Francisco, CA | $6M |
| Jan 2011 | 1st Pacific Credit Union Credit union, Vallejo, CA | $159M |
Where they operate
46 branches in 26 counties.
2 of 46 branch locations are approximate (ZIP code centers).
Largest counties by branches
| County | Branches | Share of all branches | Rank |
|---|---|---|---|
| Cook County, IL | 8 | 0.6% | 23 of 171 |
| San Joaquin County, CA | 3 | 2.7% | 11 of 26 |
| Capitol Planning Region, CT | 3 | 1.0% | 20 of 53 |
| Greenville County, SC | 3 | 1.5% | 23 of 54 |
| Yakima County, WA | 3 | 5.3% | 7 of 20 |
| Butte County, CA | 2 | 4.0% | 10 of 18 |
| Kern County, CA | 2 | 1.6% | 15 of 30 |
| Los Angeles County, CA | 2 | 0.1% | 95 of 198 |
Credit unions do not report deposits by branch, so these are branch counts: this credit union's branches against every bank and credit union branch in the county. Rank is among all banks and credit unions with a branch there.
Branches by year
| Year end | Branches | Change |
|---|---|---|
| 2016 | 23 | |
| 2017 | 29 | +6 |
| 2018 | 27 | −2 |
| 2019 | 29 | +2 |
| 2020 | 29 | 0 |
| 2021 | 33 | +4 |
| 2022 | 37 | +4 |
| 2023 | 38 | +1 |
| 2024 | 38 | 0 |
| 2025 | 45 | +7 |
| Jun 2026 | 46 | +1 |
Member-serving offices as listed in NCUA call reports. Changes include branches gained in mergers.
Earnings and credit
Return on assets
Year to date, annualized, with the peer median.
Credit and capital
| This credit union | Peer median | |
|---|---|---|
| Delinquent loans, 60+ days | 1.01% | 1.34% |
| Net worth ratio | 25.18% | 10.48% |
| Loans to shares | 91% | 94% |
Delinquent loans are two or more months past due. Net worth is NCUA's capital measure for credit unions.
Related
Credit unions of similar size in North Carolina
Most branches in Cook County, IL
Figures as of June 30, 2026 from the credit union's NCUA call report (Form 5300), NCUA's credit union locator and FFIEC merger records.